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Delivery
Track your order
We want to make your online shopping experience quick and easy.
And that includes giving you a great range of delivery options, to ensure the ultimate in convenience and choice!
We’ve even included a delivery estimator in the shopping cart, so you can get an accurate indication of delivery costs before proceeding through the checkout. If you’ve already proceeded through the checkout, you can check the status of your delivery by tracking your order online.
More on this topicReturns
I want to get a refund
If you would like to return an online purchase, please fill out a return application form. Once you have submitted your request online, you will be contacted within 2 business days by a customer service team member to advise you on the next steps.
Note: Any in-store purchases paid for with Cash, Afterpay or Zip cannot be returned through this process and must be returned in store.
More on this topicCOVID-19
Keeping our team and customers safe
At Officeworks, we're taking the appropriate mesaures to make sure that our customers can shope safely in our stores.
Learn MoreWhy can’t I get through to your store on the phone?
Our store teams are experiencing high volumes of phone calls and customers in store, so you may have trouble reaching them by phone.
For store trading hours and locations details, please refer to the store locator.
For up to date stock availability, please visit our website or download our app.
If you wish to return a product, please refer to our Returns Policy.
If it works for you, we’d encourage you to shop online.
Are your store trading hours currently different?
For your local store’s current trading hours please check our store locator: https://www.officeworks.com.au/shop/officeworks/storelocator
If it works for you, we’d encourage you to shop online.
The product I want is out of stock, when will it be back online or in store?
We are working closely with our local and overseas suppliers to source additional product to meet our customers’ needs. Where we need, we are also looking to source alternatives and increase stock levels as much as possible.
We are currently receiving high demand for online purchases and we are doing everything we can to ensure your order reaches you on time or as close to that time as possible.
To track your order, visit our tracking tool: https://www.officeworks.com.au/information/track-your-order/
Alternatively, you can select to do Contactless Click & Collect at our stores
Can I currently drop my old computer to my local store for e-recycling?
Yes, you can recycle your old technology and accessories including computers and printers through our e-recycling program in stores. We also accept printer cartridges, batteries and pens in designated collection points. Find out what your local store accepts through our store locator.
30 day account
Officeworks 30 Day Business Account
A 30 Day Business Account allows you to purchase your goods at Officeworks using a line of credit to buy now and pay 30 days from invoice. This will allow you to keep your business spending separate to your personal shopping.
Single or Multiple 30 Day Business Account Cards
Payment terms of 30 days from invoice date
Repayment of account via EFT, BPay, credit card or Direct Debit
Purchase in-store or online at Officeworks.com.au
FAQ's
How do I add or remove a new employee to our 30 Day Business Account so they can place online orders? How long will it take for my 30 Day Account invoice payment to go through? Why is my order on credit hold? Can I still place an order if I have overdue invoices? How can I see the credit balance on my 30 Day Account? More FAQ'sPrint and Copy
Our Print & Copy Delivery Offer
At Officeworks, we understand how important it is that you get your printed products on time. To help you plan, we’ve set out the time frames below to let you know when you can reliably expect your Print & Copy orders to arrive.
FAQ's
I have found an identical product. Can you match the price on this product? Can I pick-up my print order FREE from my nearest store? Is it FREE to have my print order delivered to my home or business? How do I know when my in-store order is ready to be collected? What if I can't pick up my order in-store, or I forget to pick it up? More FAQ'sOrder issues
Online orders
Online shopping with Officeworks is quick, easy and enables you to purchase the widest range of office products at the lowest prices, from the convenience of your home or workplace.
Other FAQs
Get in touch
| Monday - Friday | 8am to 6pm AEDT |
Officeworks Support Centre:
236-262 East Boundary Rd, East Bentleigh, Victoria 3165 Australia